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Customization / OEM / ODM

  • Can Icesta design ice machines based on my facility’s space requirements?

    Yes, ICESTA’s engineering team can design machine structure, size, and installation method according to the customer’s facility space (length, width, height) and installation environment.
  • Can I customize the output capacity of my Icesta ice machine?

    Yes, customers can customize the output capacity and specifications of ICESTA ice machines. As a manufacturer that accepts OEM and ODM orders, ICESTA allows customers to tailor machine capacities—ranging from 1 ton up to 100+ tons per day—to suit specific industrial requirements.
  • Is there a minimum order quantity (MOQ) for custom Icesta ice machines?

    The MOQ for customized products is 1 unit. For bulk OEM/ODM orders, preferential terms are available based on order quantity.
  • Can Icesta provide OEM/ODM branding (logo/label/manual)?

    Yes, ICESTA supports full OEM/ODM branding services, including customized logo, product labels, user manuals, packaging, and other brand-related elements. It is recommended to contact official customer service to confirm specific process requirements and minimum order quantity (MOQ).
  • What is the typical lead time for a custom Icesta ice machine?

    The standard lead time for customized products is 4~8 weeks, which may be extended appropriately according to customization complexity, order quantity, and supply chain status.
  • Does customization require new tooling/molds?

    It depends on customization complexity: simple adjustments (ice output, size) do not require new tooling; complex structural or appearance customization may need new molds, which will be evaluated and confirmed in advance.
  • What files are needed for customization (STEP/DWG/PDF)?

    Preferred files: STEP/DWG (for 3D structure and dimensional accuracy);
    Supplementary files: PDF (technical parameters, layout requirements) or sample (for material and process reference).
  • Can Icesta customize ice machines based on drawings or samples?

    Yes, ICESTA provides full customization services, supporting customization according to customer-provided drawings, samples, or detailed technical requirements.

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