-
Can Icesta support CIF/CFR/DDP shipping terms?
Yes. ICESTA can accept these terms.
-
Which ports do Icesta ship from and what are the typical transit times?
Shipments usually depart from Shenzhen or Guangzhou ports. Transit time is often around 30 days, depending on destination.
-
Which shipping methods does Icesta support (air/sea/express/rail)?
Sea freight is the most common option. Rail and air shipping can be discussed.
-
What is Icesta’s lead time for custom orders?
Custom order lead time varies by product, often around 30 days.
-
Can Icesta reserve capacity for long-term or large-volume customers?
Yes.
-
How do you handle peak season lead times for Icesta products?
ICESTA manages peak-season lead times by improving efficiency, adding shifts/overtime, and expanding capacity when needed.
-
Does Icesta offer expedited production for urgent orders?
Yes.
-
What is Icesta’s monthly production capacity for industrial ice machines?
In peak season, capacity is about 100units per month, depending on different models and quantities.
-
What is the typical lead time for Icesta samples and mass production?
Lead time depends on the product and production status, typically around 45 days.
-
Do you offer special pricing for bulk orders of Icesta products?
Yes. Bulk-order discounts can be discussed.
