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FAQ Category

FAQ

  • What is the MOQ for Icesta ice machines/models?

    1 set/unit.

  • Is there a limit on the number of samples I can request from Icesta?

    No.

  • Can the sample cost be deducted from the mass order of Icesta ice machines?

    No.

  • How are samples of Icesta products shipped and who pays the freight?

    Shipping depends on sample size (large machines usually ship by sea) and the agreed Incoterm (such as EXW or FOB).
    Freight is paid by the customer.

  • What is the sample lead time for Icesta products?

    Sample lead time varies by product and model, from about 2 weeks to 3 months.

  • Are Icesta samples free or paid? What is the sample cost policy?

    Samples are paid. The sample price equals the single-unit price.

  • Can Icesta provide samples of industrial ice machines?

    Yes.

  • Do you conduct any environmental or noise testing for Icesta ice machines?

    Yes.

  • How long does testing take and what does the report include?

    Testing time depends on the model and the test scope. It can take from 1 day up to 1 week.

  • What is the sample requirement for validation testing of Icesta products?

    ICESTA can test or validate products to the requested standard when applicable.

    Key points:
    · Testing can be done in-house or through a qualified third-party lab.
    · ICESTA can confirm the test plan and acceptance criteria before testing starts.

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CONTACT US

+86 755 29914211 

+86 13510956930

info@icesta.com

+86 755 29914210

+86 13510956930 

+86 13510956930

Yangchong Industry Zone, Shapu Songgang,Baoan District.Shenzhen.China

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